Privacy Policy

Introduction

MyStoryHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personalized book service.

Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, phone number
• Order Information: Shipping address, payment information (processed securely through our payment provider)
• Personalization Data: Child's name, age, optional photo, dedication messages
• Communication: Messages sent through our contact form or support channels

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Create personalized books with the information you provide
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Improve our services and user experience
• Send marketing communications (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, or shipping orders
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

We take children's privacy seriously. We only collect information about children that is provided by parents or legal guardians for the purpose of personalizing books. We do not knowingly collect personal information directly from children under 13 without parental consent.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@mystoryhub.am.